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05.30.08, 07:30 AM General Topics
2 replies
Restoration Hardware has the absolute worst distribution and customer service. When you hear about one of their store clerks being beaten to death with a broken chandelier, it's me. [ Reply | Watch | Flag ]
General Topics 05.30.08, 07:30 AM Flag
 

Dear UrbanBaby community,

Thank you so much for being a valued member of the UrbanBaby community. We wanted to inform you that we are shutting down the site on July 6th. We are grateful for your participation and support that has helped make UrbanBaby such an important resource to parents for many years.

If you have any questions or concerns, you can email us at urbanbaby-support@cbsinteractive.com.

Thanks so much,

UrbanBaby Support

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ITTTTTTTTTTTTTA! It took them 2 months to arrange for a return pickup and another two months to issue a credit. [ Reply | More
]
General Topics 05.30.08, 07:43 AM Flag
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We ordered several thousand dollars of hardware and lighting items. Every box comes with at least one error, now my credit card bill has come and a lot of the returns were never credited. They say they can't read my faxes of my return slips, I'll need to mail ORIGINALS. Oh, and the arm of the replacement chandelier is also broken. [ Reply | More
]
General Topics 05.30.08, 07:45 AM Flag
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